Please do not take any unnecessary belongings or valuables during the trip as the company will not take responsibility for any loss or damage.
Children under the age of 3 years old are free out of charge.
Please note that Infants must be sitting on laps.
Children between 4-10 years old or not taller than 120 centimeters are charged at children rate
If a customer has limited mobility, or potentially contagious diseases, please notify us in advance
We do not force elephants to do any activity that they don’t want to do. As well as in the Mud spa and shower that also depends on the elephant’s satisfaction.
Guests who are pregnant or wheelchair bound are required to sign a waiver stating that you are in good health and that you understand you will be participating in a tour that involves large animals.
Please wait at Hotel Lobby before the time specified on the confirmation email
Any late from your side will be auto-canceled with a charge of 100%.
The driver could be late by 15-30 Minutes due to Traffic or any unwanted clauses.
Phuket Elephant Feed and Shower Care
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