{"id":27501,"date":"2024-09-06T08:24:45","date_gmt":"2024-09-06T01:24:45","guid":{"rendered":"https:\/\/tours.co.th\/?page_id=27501"},"modified":"2024-09-06T11:32:13","modified_gmt":"2024-09-06T04:32:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/tours.co.th\/hi\/faq\/","title":{"rendered":"\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092a\u094d\u0930\u0936\u094d\u0928"},"content":{"rendered":"
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Is your website safe to use?<\/h3>\n
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Legitimate Business:<\/strong> We’re a registered Thai company with \u0e3f4 million liability insurance.
Trusted Partners:<\/strong> We exclusively sell products from licensed tour operators.
Secure Payments:<\/strong> Your credit card details are safe with Stripe or PayPal. We never handle your card information directly.
Buyer Protection:<\/strong> We adhere to all buyer protection policies enforced by payment and credit card companies.
Integrity First:<\/strong> We’re committed to ethical business practices and customer satisfaction.
Experience:<\/strong> We have years of experience in the Thai travel industry.
Check Our Reviews:<\/strong> Still not sure? See what our customers say on Trustindex.<\/p>\n\n<\/div>\n<\/div>\n

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Help! My Ride Never Arrived<\/h3>\n
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Shared Transportation:<\/strong> Most hotel pickups are shared with other travelers, which can cause slight delays.
Patience is Key:<\/strong> Please allow a few extra minutes for your driver to arrive.
30-Minute Rule:<\/strong> If your driver is more than 20 minutes late, call our emergency number immediately.<\/p>\n\n<\/div>\n<\/div>\n

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24\/7 Support in Thailand<\/h3>\n
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Emergency Contact Provided: Your voucher includes a dedicated phone number for immediate assistance before or during your trip. You can also reach us via email at info@tours.co.th<\/p>\n\n<\/div>\n<\/div>\n

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Is it Possible to Change My Trip Dates?<\/h3>\n
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Need to reschedule? No problem! Just let us know 24 hours in advance by email us info@tours.co.th<\/p>\n\n<\/div>\n<\/div>\n

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How to cancel my booking<\/h3>\n
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Full Refund Guaranteed: Cancel Up to 24 Hours in Advance (Final Sale Items Excluded)<\/p>\n\n<\/div>\n<\/div>\n

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Do I need a printed ticket voucher?<\/h3>\n
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GO GREEN! \ud83c\udf3f Ditch the paper, show your mobile!<\/strong><\/p>\n\n<\/div>\n<\/div>\n

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Trip cancelled due to weather – can I get a refund?<\/h3>\n
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Bad Weather? Free Cancellation or Reschedule. Full Refund Guaranteed!<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":27553,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-27501","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/pages\/27501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/comments?post=27501"}],"version-history":[{"count":0,"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/pages\/27501\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/media\/27553"}],"wp:attachment":[{"href":"https:\/\/tours.co.th\/hi\/wp-json\/wp\/v2\/media?parent=27501"}],"curies":[{"name":"\u0921\u092c\u094d\u0932\u094d\u092f\u0942\u092a\u0940","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}