Is your website safe to use?
Legitimate Business: We’re a registered Thai company with ฿4 million liability insurance.
Trusted Partners: We exclusively sell products from licensed tour operators.
Secure Payments: Your credit card details are safe with Stripe or PayPal. We never handle your card information directly.
Buyer Protection: We adhere to all buyer protection policies enforced by payment and credit card companies.
Integrity First: We’re committed to ethical business practices and customer satisfaction.
Experience: We have years of experience in the Thai travel industry.
Check Our Reviews: Still not sure? See what our customers say on Trustindex.
Help! My Ride Never Arrived
Shared Transportation: Most hotel pickups are shared with other travelers, which can cause slight delays.
Patience is Key: Please allow a few extra minutes for your driver to arrive.
30-Minute Rule: If your driver is more than 20 minutes late, call our emergency number immediately.
24/7 Support in Thailand
Emergency Contact Provided: Your voucher includes a dedicated phone number for immediate assistance before or during your trip. You can also reach us via email at info@tours.co.th
Is it Possible to Change My Trip Dates?
Need to reschedule? No problem! Just let us know 24 hours in advance by email us info@tours.co.th
How to cancel my booking
Full Refund Guaranteed: Cancel Up to 24 Hours in Advance (Final Sale Items Excluded)
Do I need a printed ticket voucher?
GO GREEN! 🌿 Ditch the paper, show your mobile!
Trip cancelled due to weather – can I get a refund?
Bad Weather? Free Cancellation or Reschedule. Full Refund Guaranteed!